We hope you find our website easy to use. To help ensure this, we are committed to making our information and services accessible to all our users.

Future Quest is in the process of auditing our website for accessibility. We aim to fix any issues found as quickly as possible.

Reporting accessibility problems with our website

We’re always looking to improve accessibility. If you find any problems, or think we’re not meeting accessibility requirements, contact us at

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

What we’re doing to improve accessibility

We are working to make continual improvements and are currently running a project to audit and fix any issues found on this website. This statement will be updated as soon as possible to reflect the ongoing work.

The above statement was written and published 22nd September 2021

Advice on making our website work for you

‘Skip to main content’ navigation link: At the top of most pages is a link that is spoken by screen-reading software. It is the first link and, when selected, will make reading skip past the rest of the menu items and commence at the beginning of the main page content.

The Microsoft Accessibility website has information on the accessibility features of Windows operating systems and software applications such as Word.

Apple's accessibility web pages contain information for Apple Macintosh computers.

Accessing Adobe Portable Document Format (PDF) Files

It is common for files to be made available on the web as PDF files. Adobe's Accessibility web pages give information to improve access for people with disabilities. This includes:

  • Downloading the latest Adobe Reader.
  • Configuring Adobe Reader to work with assistive technology.
  • Converting PDF files to other formats.

Accessibility policy

We aspire to high levels of accessibility for all our web resources. If you encounter problems with the accessibility of what we provide we want to know.

Our approach to accessibility

We aim to make our services accessible to all users. Our web accessibility policy is designed to ensure that everyone can benefit from the information we publish. We aim to meet and exceed the requirements of the Equality Act (2010) and subsequent amendments.

As guiding principles, we will:

  • Seek to identify and follow best practice for web accessibility.
  • Aim to promote an awareness of web accessibility issues.
  • Set standards and targets for web resources produced and hosted by us.
  • Offer guidance on how to maximise accessibility.

Our accessibility targets

Where web pages are intended for use by the general public and we are unable to offer other forms of assistance to improve accessibility, we aim to make our resources meet a specific standard. That standard is level AA of the World Wide Web Consortium’s Web Accessibility Initiative (WAI) 1.

Please see our standards and targets for public web resources for further information.

How to tell us about an accessibility issue

Please contact us at if you encounter an issue with accessing one of our web resources.


Contact us